Once a Collection Goes "Legal"
A short series for Creditors
Many collection or credit managers spend a great deal of time preventing collection
problems, whether in the granting process or the in-house collection phase. More
experienced personnel understand what happens when an account can’t be collected or
adjusted in-house and has to be placed with an outside agency. Most managers have had
experience with collection agencies and have some sense how that process works. The
more experienced managers have systems and relationship set up so their team knows
exactly when an account gets placed and how that happens.
Fewer know the ins and outs of what happens after the agency makes its efforts, but can’t
collect or settle the account. This short series will cover the legal placement and litigation
process for a typical collection claim for goods sold and delivered.
> Click here to place a claim
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